Emergencies often strike quickly, and leave little time for gathering belongings or putting together an emergency kit. The best way to cope with a crisis is to be prepared in advance.
We hope the information provided to you in this section of our website will provide a clear understanding of your role and responsibilities when it comes to preparing for an emergency.
What you need to know about how the City of Moncton will respond to a major emergency!
Important contact numbers - Before and during an emergency event
If your property has been damaged due to an emergency event, we suggest that you register your property with the Provincial Emergency Measures Organization’s Damage Reporting Line - 1-888-298-8555. The New Brunswick Emergency Measures Organization (NB EMO) co-ordinates preparedness for emergencies. At the federal, provincial and municipal levels, planning is the key to emergency preparedness. You can also consult their website.
Call NB Power In the event of a power outage, NB Power asks the public to contact them immediately before attempting anything. Every occurence is different and residents must not assume they can resolve an electricity-related problem by themselves as there can be important safety issues. NB Power will know how to deal with your specific situation. For power outage, call NB Power at 1-800-442-4424 and for any other electricity-related problem, call 1-800-663-6272. For more information, visit the NB Power website.
For those who are displaced during an emergency event, please contact the Red Cross (preferably within the first 72 hours) at their Disaster Services Line : 1-800-222-9597. Red Cross can provide assistance with regards to temporary housing and can also provide emergency kits containing basic necessities (food, diapers, etc.).
The City of Moncton also encourages residents to contact their insurance professional to understand what their policy covers and does not cover. They should then make any changes deemed necessary to meet their needs. For further information, or to find answers to your general insurance questions, please call the Insurance Bureau of Canada at 1-800-565-7189 ext. 227 or consult their website.