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The City of Moncton is committed to providing safe, clean and clear drinking water to its citizens. Continuous monitoring at the water treatment facility and regular testing at 32 sites ensure that our water surpasses Health Canada’s Guidelines for Canadian Drinking Water Quality.

Moncton’s first water system was commissioned in 1878. The operator of the system was the Moncton Gas, Light, and Water Company. The first supply was from the Irishtown Reservoir, located where the Irishtown Nature Park now stands. For more information, view Moncton's first Water Works.

Today, the water supply for Moncton, Riverview, and Dieppe comes from the Turtle Creek Reservoir. This surface water source is located 10 km southwest of Moncton. The watershed is 160 square km in area and extends south of the Turtle Creek Reservoir  to the top of Caledonia Mountain in Albert County.

Water from the Turtle Creek Reservoir is pumped to the water treatment facility, treated, and then delivered to over 100,000 people.

The Water Supply division of the City of Moncton manages the watershed and reservoir, and supervises the treatment, transmission, pumping, and storage of water, as well as water conservation efforts. This division is also responsible for weekly water quality monitoring and testing.

Water Treatment Facility

Water treatment plantThe Greater Moncton Water Treatment Facility, which employs eight people, operates through a public-private partnership between Veolia Water Canada Inc. and the City of Moncton. This partnership is an agreement between a municipality and a private company whereby the company will finance, build, manage, and operate municipal services on behalf of the city.

The Water Treatment Plant has the ability to produce 100,000 cubic metres, or the equivalent of 22.5 million imperial gallons of water per day, with an expansion capability to 135, 000 cubic metres, or the equivalent of 30 million imperial gallons of water per day.

The City’s water treatment facility uses a multimedia, high rate absorption/clarification process designed to remove suspended matter (turbidity), colour, iron, and manganese, as well as micro-organisms including viruses, bacteria, and parasites from the water. The facility also manages alkalinity and hardness, as well as taste and odour problems. 

The facility is located at 944 Route 910 in Turtle Creek, New Brunswick. For more information, or to book a tour of the facility, please phone 506-386-0120. 

Water Quality

How do we know our water is safe? The City of Moncton utility staff carries out extensive water quality monitoring and testing which confirms that Moncton’s water surpasses the requirements of the Canadian Drinking Water Guidelines.

This monitoring and testing includes:

  • Continuous Monitoring
    • Staff continually monitors the physical parameters of the water, including suspended matter (turbidity), colour, pH levels, temperature, and chlorine residual (the amount of chlorine measured at any point throughout the distribution system), at the Moncton Water Treatment Facility, Highfield Pumping Station, the Caledonia water tower, and the Magnetic Hill Pumping Station.
  • Daily Chlorine Residual Monitoring
    • On a daily basis, the chlorine residual is checked at approximately 30 low-flow dead-end sites in the distribution system. Periodic flushing of the water mains keeps the water fresh at these locations.
  • Weekly Bacteriological Testing
    • Every week, water quality technicians collect 32 samples from the distribution systems in Moncton, Riverview, and Dieppe. These samples are subjected to bacteriological evaluation at the Department of Environment lab in Fredericton. Over 1,600 samples per year are checked for suspended matter, chlorine residue, and total coliform and e-coli bacteria.
  • Semi-annual Physical and Chemical Testing
    • Twice a year approximately 12 samples are tested to check the concentration of naturally occurring metals such as iron, copper, manganese, calcium, sodium, lead, mercury, and zinc to check for any changes in concentration.
  • Corrosion Testing
    • In order to monitor the corrosion control aspect of water treatment, the city conducts quarterly tests on corrosion compounds and monthly tests on household plumbing to ensure that the corrosion of metallic pipe is minimized.

For more information on how the City keeps drinking water clean and pure, please view the Water Quality Annual Report.

Highfield Pumping Station

Highfield pumping stationOnce water is treated, it must be distributed to consumers. Gravity helps water flow through pipes, but when gravity is not enough, water must be pumped. The Highfield Pumping Station is the City’s main pumping station. The station has been in continuous service since its construction in 1913. It is located at the north end of Highfield Street adjacent to Wheeler Boulevard.

The American Water Works Association (AWWA) has declared the Highfield Pumping Station an AWWA historic landmark.