Coronavirus (COVID-19)

Status of Municipal Emergency Measures Organization

The City of Moncton's Municipal Emergency Measures Organization is currently functioning at a Level Two - Partial Activation.

Municipal Updates

General

City Hall is closed to the public until further notice, effective March 18. For residents who need to make payments to the City of Moncton (parking ticket, water bill, etc.), you can complete the payments online here.
The Moncton Market is closed until further notice.
We are postponing the taxi licensing season. All owner and driver licenses, which are set to expire on April 30th, 2020, will remain valid until further notice. Any new drivers or owners will be required to submit their application to the Revenue Office as per usual requirements.
The March 25, 2020 meeting of the Planning Advisory Committee has been re-scheduled for April 8 at 5:30 pm. More details on this will be provided in the coming days . If you have any questions regarding future PAC Meetings please contact info.urbanplanning@moncton.ca
The Avenir Centre Box Office is closed until further notice.
The Water Meter Replacement Program has been suspended until further notice. If you had an appointment scheduled, you should have been contacted to inform you of the cancellation. It is possible that residents may receive a letter that was sent via mail before the cancellation. If this is the case, you can disregard the letter and you will be contacted again when normal operations begin.
Residents are asked to refrain from using in-person services at the Eco 360 waste facility.
Please refrain from throwing away tissues or any item that could be infected in the blue bag. All of these items should go in the clear bag.

Parks and Recreation

The Superior Propane Centre is closed until further notice.
The Crossman Community Centre / Kay Arena is closed until further notice.
The City of Moncton's Maple Sugar Camp is closed until further notice.
Resurgo Place is closed until further notice.
All programs for seniors (50+) organized by the Moncton Lions Community Centre are canceled until further notice. If you have reservations at the Centre, you are asked to please call 506-382-8560.
The Moncton Coliseum is closed until further notice.
The Magnetic Hill Zoo is closed until further notice.
The Ian Fowler Oval is closed.
Parks and trails remain open, but residents are encouraged to take additional precautions, such as social distancing, while in public. Public washrooms at municipal parks will not be open to the public until further notice.
Playground structures at municipal facilities and parks are closed.

Codiac Transpo

Codiac Transpo service is maintained. Codiac Transpo has taken numerous steps to minimize risk amid the COVID-19 situation:

Effective Friday, March 27 - Routes #73 West Main, #72 University, and #83 Sussex are cancelled until further notice.
Schedules may be altered at any time due to recommendations from the province and the changing realities of COVID-19.
Effective Sunday, March 29 - All Sunday service cancelled.
Effective Monday, March 30 - A restructured service plan will be implemented with service from Monday to Saturday from 6:30 am to 11 am and 2:30 pm to 7 pm.
Effective Monday, March 30- To respect the social distancing requirements of 2m, Codiac Transpo is decreasing the maximum number of passengers in a bus to six (6), plus the driver.
Passengers must use the back door to enter and exit the bus.
Increased cleaning of the buses has been taking place, including cleaning hand rails and surfaces as often as possible.

Municipal Employees

The City of Moncton will transition from normal operations to a focus on maintaining essential programs and services only, as of 8:00 am Wednesday, March 18 2020 until further notice. City of Moncton employees are receiving daily updates on the City's operations as they relate to COVID-19. If you are a municipal employee looking for information, please contact your supervisor or refer to the latest COVID-19 Cybersource for the COVID-19 employee information lines.

As outlined by the Public Health Agency of Canada, employees who have returned from international travel (and cruise ships) on or after March 13 must self-isolate for 14 days and not report to work during that period.

The following are the communications for City of Moncton employees:

FAQ

What does the City of Moncton deem “essential services”?
The City of Moncton has a list of services and programs that are considered essential to keep the City functioning as much as possible. The list is available online, here.

I / my company would like to submit a tender for a public bid. Can I still do that?
Yes, tenders are still being accepted and deadline for bids still apply. If you are looking to submit your bid, you can do so in-person at City Hall (Monday to Friday, 8:30 am to 4:30 pm) by being let in by lobby security. For other questions related to tenders, you can contact the Purchasing Department at info.purchasing@moncton.ca.

What do I do about building permits?
Contact the City’s Building Inspection Department at info.inspection@moncton.ca. For more information, refer to this update.

Are Council meetings still taking place?
Yes, public council meetings and Committee of the Whole will still be taking place as per the regular schedule. We have, however, transitioned to virtual meetings for participants (i.e. elected officials and media). To view the meeting agendas, click here. Residents are also encouraged to watch the meetings here.

Will my garbage still be collected?
Yes, waste collection is still taking place as it is an essential service. Please note, however, that Eco360’s Mobile Waste Depots have been cancelled until further notice, and they are asking that all tissues or other hygienic materials that could be contaminated go into the clear bags as opposed to blue. During this time, they will also not be sorting waste to reduce risk of spreading COVID-19. www.eco360.ca

Is our drinking water safe?
Yes. Water monitoring and testing will continue as normal; your health is our priority.

Why are Codiac Transpo buses still running?
Codiac Transpo is considered an essential service for front-line/critical workers. Many steps have been taken to promote social distancing and reduce risk of spreading COVID-19. Residents should avoid using public transit unless it is absolutely required.

Are city parks open?
Yes, parks and trails in the city remain open. Residents are reminded to practice social distancing while enjoying them. However, play structures at municipal playgrounds and facilities are closed. Also, benches, garbage cans, etc. are NOT disinfected, so avoid touching equipment and/or use at your own risk.

How do I pay my municipal bills if City Hall is closed?
You can pay your bills online by registering at myaccount.moncton.ca. This is a great opportunity to transition to paying your municipal bills virtually!

What is the City of Moncton doing in response to COVID-19?
The City has activated its Emergency Coordination Centre (ECC) and is monitoring the situation. We have reduced our operations to only offer essential services and programs until further notice.

What about vulnerable populations in the City?
The City is working closely with organizations and the provincial government to ensure that our most vulnerable residents are protected, too. We are in contact with shelters and agencies to ensure that we are aware of their circumstances as the situation evolves.

Can I still reserve a municipal facility?
Municipal facilities are currently closed to the public. Reservations are still being accepted, but they cannot be guaranteed as the situation is changing often.

Do you have any other information on COVID-19?
For all health-related matters on COVID-19, visit www.gnb.ca/coronavirus.