The City of Moncton is monitoring the ongoing developments of COVID-19. For all public health related inquiries, please consult the Government of New Brunswick's Coronavirus (COVID-19) website.
Status of Municipal Emergency Measures Organization
The City of Moncton's Municipal Emergency Measures Organization is currently functioning at a Level Two - Partial Activation. The status of municipal facilities and closures remain in effect.
- City Hall is now opened to the public for certain services. For Building Inspection and the Revenue Office, visitors will be screened upon entering the building. All other visits to City Hall must be done by appointment only.
- We are postponing the taxi licensing season. All owner and driver licenses, which are set to expire on April 30th, 2020, will remain valid until further notice. Any new drivers or owners will be required to submit their application to the Revenue Office as per usual requirements.
- The Water Meter Replacement Program has been suspended until further notice. If you had an appointment scheduled, you should have been contacted to inform you of the cancellation. It is possible that residents may receive a letter that was sent via mail before the cancellation. If this is the case, you can disregard the letter and you will be contacted again when normal operations begin.
Parks and Recreation
- Play structures in the City are open as of June 5! Signage to remind residents that usage of play structures is at their own risk has been installed on the structures.
- All-wheel parks (including skate parks, scooter parks, and bike parks) are open.
- The Magnetic Hill Zoo is opening on Tuesday, June 6th. For more information, click here.
- Resurgo Place will be opening in the near future.
- The Moncton Market will begin a phased re-opening beginning on Saturday, June 6.
- Parks and trails remain open, but residents are encouraged to take additional precautions, such as physical distancing, while in public.
- Certain public washrooms at municipal parks are open.
- One-way signs have been installed on the main trails at Mapleton, Centennial, and Irishtown Nature Parks as well as at Jones Lake. For a map of the directional change, click the following links:
- As City facilities begin to re-open, any group who is interested in hosting their event and/or activity at a municipal installation must submit a COVID-19 operational plan that must be accepted by the City of Moncton’s Municipal Emergency Measures Organization.
Municipal Financial Relief
COVID-19 has had a financial impact on our entire community. City Council unanimously adopted measures as part of the COVID-19 related relief initiative.
You can find more information here.
Codiac Transpo service is maintained. Codiac Transpo has taken numerous steps to minimize risk amid the COVID-19 situation:
- Schedules may be altered at any time due to recommendations from the province and the changing realities of COVID-19.
- All Sunday service is cancelled.
- A restructured service plan has been implemented with service from Monday to Saturday from 6:30 am to 11 am and 2:30 pm to 7 pm.
- To respect the social distancing requirements of 2m, Codiac Transpo is decreasing the maximum number of passengers in a bus to six (6), plus the driver.
- Passengers must use the back door to enter and exit the bus.
- Increased cleaning of the buses has been taking place, including cleaning hand rails and surfaces as often as possible.
Municipal employees have begun a phased return to work. If you are a municipal employee looking for archived Cybersources sent to staff with COVID-19 related information, please refer to the archived Cybersources on the M:// Drive. If you have questions, please contact the dedicated COVID-19 email address or contact your supervisor.
I / my company would like to submit a tender for a public bid. Can I still do that?
Yes, tenders are still being accepted and deadline for bids still apply. If you are looking to submit your bid, you can do so in-person at City Hall (Monday to Friday, 8:30 am to 4:30 pm) by being let in by lobby security. For other questions related to tenders, you can contact the Purchasing Department at firstname.lastname@example.org.
What do I do about building permits?
Contact the City’s Building Inspection Department at email@example.com.
Are Council meetings still taking place?
Yes, public council meetings and Committee of the Whole will still be taking place as per the regular schedule. We have, however, transitioned to virtual meetings for participants (i.e. elected officials and media). To view the meeting agendas, click here. Residents are also encouraged to watch the meetings here.
Will my garbage still be collected?
Yes, waste collection is still taking place as it is an essential service.
Is our drinking water safe?
Yes. Water monitoring and testing will continue as normal; your health is our priority.
Why are Codiac Transpo buses still running?
Codiac Transpo is considered an essential service for front-line/critical workers. Many steps have been taken to promote social distancing and reduce risk of spreading COVID-19.
Are city parks open?
Yes, parks and trails in the city remain open. Residents are reminded to practice social distancing while enjoying them. However, play structures at municipal playgrounds and facilities are closed. Also, benches, garbage cans, etc. are NOT disinfected, so avoid touching equipment and/or use at your own risk.
How do I pay my municipal bills if City Hall is closed?
You can pay your bills online by registering at myaccount.moncton.ca. This is a great opportunity to transition to paying your municipal bills virtually! The Revenue Office is also open to the public, although you will be subject to screening upon entering the building.
What is the City of Moncton doing in response to COVID-19?
The City has activated its Emergency Coordination Centre (ECC) and is monitoring the situation.
Can I still reserve a municipal facility?
As City facilities begin to re-open, any group who is interested in hosting their event and/or activity at a municipal installation must submit a COVID-19 operational plan that must be accepted by the City of Moncton’s Municipal Emergency Measures Organization.
Do you have any other information on COVID-19?
For all health-related matters on COVID-19, visit www.gnb.ca/coronavirus.
- Government of Canada Economic Response Plan
- Social distancing
- GNB Coronovirus website
- Public health agency of Canada
- Canada Revenue Agency: Helping Canadians with Economic Impact of COVID-19
- Resources for Canadian Businesses
- March 20: Message from Moncton City Council
- Summary of provincial and federal programs