Special Postings

General Manager - Community Services

*We are encouraging all applicants to submit their applications prior to the closing date of  December 31, 2021*

The City of Moncton prides itself on being a welcoming community and one of the best places in Canada to work and play. A diverse business environment, with growing multicultural roots, Moncton is committed to bilingualism and providing the best quality of life for its residents. The City of Moncton is now in search of a General Manager, Community Services, to continue to support the community and all it has to offer and making it a City that inspires.

This key position is responsible for community focused services that have a vast impact on quality of life and social inclusion.  You and your team will work to deeply understand the needs of the community and ensure programming and policies meets those needs.

Role Description 

As the General Manager, Community Services, you are accountable for the effective leadership, organization, and execution of all functions within the Community Services area. You provide advice to Council and its committees via the City Manager and fulfill all statutory duties regarding Community Services. Leadership, collaboration, continuous operational improvements, effective oversight of resources, along with integrated policies are the cornerstones of this position.

Reporting directly to the City Manager as a key member of the City’s Leadership Team, you will provide advice and support on corporate decision making. To be successful in doing so you’ll need to understand the goals of a variety of community groups, the social issues that impact Moncton’s citizens, and how your team can work together to have a positive community impact. Service delivery areas under your purview will include By-Law Enforcement Services, Fire Services, Recreation Tourism and Events, Culture and Heritage, and Social Inclusion.

Your key responsibilities will include:

• Leading and directing the strategic overall management, administration, and coordination of the following service areas: By-Law Enforcement Services, Fire Services, Recreation Tourism and Events, Culture and Heritage, and Social Inclusion
• Aligning operational functions to enable execution of the City’s strategy and delivering exceptional client service
• Establishing clear short and long-term goals and objectives for the service area that are aligned with organizational strategy and ensuring objectives are achieved
• Providing advice on projects and initiatives impacting the City of Moncton
• Leading and managing the Directors and Managers who plan, organize, and manage departmental programs and projects
• Managing the performance of employees who report directly to this position through coaching, mentoring, evaluating, and identifying needs for training and development
• Preparing, administering, and being accountable for the operating and capital budgets for all service area activities
• Facilitating effective communications between departments, leadership, and City Council
• Addressing inquiries, requests, and complaints as per established expectations

Your Qualifications 

As the successful candidate, you are a leader who is passionate about providing exceptional service to the public and you thrive in a public facing role. You understand the importance of municipal work and are able to offer your guidance on opportunities and efficiencies to a wide variety of audiences. With at least 10 years of experience in leadership and administration, you have held senior roles leading and managing people and dealing with a variety of services areas which helps you to strike a balance between enforcement and social issues. A strong facilitator, you are known for building successful relationships with a variety of stakeholder groups which will allow you to excel in a municipal environment.

Your qualifications include:

• Ten (10) years of leadership experience with relevant experience to this position and at least five (5) years of experience in a senior role managing people
• University graduate with a Degree in Commerce, Business Administration, Public Administration, Arts or other related disciplines and/or equivalency. 
• Experience working with elected officials and working with a large diverse workforce in unionized and non-unionized environments
• Demonstrated experience leading transformational change and utilizing a systems thinking approach to improve effectiveness and make recommendations on areas to be improved
• Experience working and demonstrating strong judgement in a political environment is an asset
• Ability to communicate effectively in both languages (oral; English and French) is a definite asset
• Excellent presentation, communication, negotiation, and organizational skills
• A demonstrated ability to manage by objectives and for results
• Ability to develop solutions to complex problems
• Capable of team building, consensus building, motivating with strong interpersonal skills to establish and maintain a team environment
• Skilled in strategic analysis, planning, leadership, and implementation
• Ability to effectively utilize various administrative programs (Microsoft Office)
• Must have and maintain a valid Class 5 New Brunswick driver’s license

In this role you will have the ability to make a direct impact on the quality of life of Moncton’s residents and engage with the community to identify and implement actionable solutions for a variety of issues. It is an exciting time to be in Moncton, with its growing economy (one of the fastest growing regions in the country) and central location, you are never far from great entertainment, recreation, and immersive cultural experiences. This is an excellent opportunity to work with a team focused on providing exceptional service delivery to Moncton’s residents.

To apply, visit this website. 

General Manager, Sustainable Growth and Development

*We are encouraging all applicants to submit their applications prior to the closing date of  December 31, 2021*

The City of Moncton prides itself on being a welcoming community and one of the best places in Canada to work and play. A diverse business environment, with growing multicultural roots, Moncton is committed to bilingualism and providing the best quality of life for its residents. The City of Moncton is now in search of a General Manager, Sustainable Growth and Development, to continue to support the community and all it has to offer in making it a city that inspires.

Role Description

This position is accountable for the effective leadership, organization, and execution of all functions within the Sustainable Growth and Development Services area.  Reporting to the City Manager, the General Manager will oversee Sustainable Growth and Development, providing advice to Council and its committees while fulfilling all statutory duties regarding Sustainable Growth and Development.  Leadership, collaboration, continuous operational improvements, effective oversight of resources, along with integrated policies are the cornerstones of this position. The General Manager coordinates all functional service delivery areas related to the growth of the city including: Planning and Development, Economic Development, Engineering (roadways & transportation, water, wastewater infrastructure), Public Transit and Environmental Planning and Management.

Your key responsibilities will include:

• Leading and directing the strategic management, administration, and coordination of the following service areas: Planning and Development, Economic Development, Engineering (roadways & transportation, water, storm and sanitary sewer infrastructure), Public Transit and Environmental Planning and Management.
• Aligning operational functions to enable execution of the City’s strategy and deliver exceptional client service.
• Providing leadership in the pursuit of priorities as identified in the City’s Strategic Plan and identifying other areas of opportunities for the City to pursue in order to achieve it’s vision.
• Establishing clear short and long-term goals and objectives for the service area that are aligned with organizational strategy and ensuring objectives are achieved.
• Providing advice on projects and initiatives impacting the City of Moncton.
• Leading and managing the Directors and Managers who plan, organize, and manage departmental programs and projects.
• Managing the performance of employees who report directly to this position through coaching mentoring and evaluating and identifying needs for training and development while fostering a healthy work environment.
• Overseeing annual operating and capital budget preparation and monitoring expenditures against those budgets; directing the preparation of long-term budget plans for areas within the Services area.
• Preparing, administering and being accountable for the operation and capital budgets for all service area activities.
• Facilitating effective communication between service areas, departments, and elected officials.
• Maintaining professional and technical competence in the area of responsibility as well as keeping abreast of industry best practices.
• Addressing inquiries, requests, and complaints as per established expectations.
• Other duties as assigned.

Your Qualifications

As the General Manager, Sustainable Growth and Development, you bring expertise from your public sector experiences and have a great understanding of the intricacies of government and being community facing. As a strong leader, you empower your team and have a knack for creating efficient working environments and your passion for strong communities shines through in your work.

Your qualifications include:

• Ten (10) years’ experience in administration and change management with at least five (5) years’ experience leading and managing people and dealing with a variety of services such as: planning and development, engineering, environmental planning and management, economic development and public transit. 
• Experience working in the public sector with elected officials and working with a large diverse workforce in unionized and non-unionized environments.
• Demonstrated experience leading transformational change and utilizing a systems thinking approach to improve effectiveness and make recommendations on areas to improve.
• Experience working in a political environment is an asset.
• Ability to communicate effectively in both languages (oral; English and French) is a definite asset.
• Ability to demonstrate strong judgment in a political setting while always demonstrating excellent leadership and management skills.
• Excellent presentation, communication, and organizational skills with a demonstrated ability to manage by objectives and for results
• Knowledge of theory and practice of human resource management as well as knowledge of process improvement (Lean Six Sigma etc.) methodologies and tools would be considered an asset
• Ability to develop creative solutions to complex problems.
• Ability to facilitate meetings and groups through demonstrated experience.
• The ability to delegate effectively.
• Effective negotiating skills.
• Capable of team building, consensus building, motivating with strong inter-personal skills to establish and maintain a team environment.
• Skilled in strategic analysis, planning, leadership and implementation. 
• Ability to incorporate systems thinking approach.
• Ability to effectively utilize various administrative programs (MS Office) and provide guidance in the development and use of software applications related to the responsibility area of the position.
• Must have and maintain a valid Class 5 New Brunswick driver’s license.

In this role you will have the ability to make a direct impact on the quality of life of Moncton’s residents and engage with the community to identify and implement actionable solutions for a variety of issues. It is an exciting time to be in Moncton, with its growing economy (one of the fastest growing regions in the country) and central location, you are never far from great entertainment, recreation, and immersive cultural experiences. This is an excellent opportunity to work with a team focused on providing exceptional service delivery to Moncton’s residents.

To express interest in this opportunity please apply online by clicking this link.