Boil water order issued

Posted on December 8, 2025 in PSA

Location: Area bordered by Wheeler Boulevard in the north and west, Millennium Boulevard in the south, and West Lane in the east, as well as the Westbrook Circle area. See map below for details.

Date: Dec. 8, 2025

Details: A boil water order has been issued due to a watermain break that occurred earlier today.

Residents and businesses in the affected area should note the following: 

  • All water destined for drinking, preparing infant formulas and juices, washing fruits and vegetables, cooking, brushing teeth and dental hygiene is held at a rolling boil for 1 minute. Toddlers and infants should be sponged bathed and caregivers need to ensure no water is swallowed.
  • The water is safe for showering and bathing, however additional precautions are recommended to avoid swallowing the water. Toddlers and infants should be sponge bathed in order to reduce the chance of them swallowing any water.
  • Hands can continue to be washed using tap water and a proper handwashing technique that includes rubbing all parts of the hands with soap and water for a minimum of 20 seconds.
  • Laundry may be washed in tap water, either by hand or by machine.
  • Dishes may be washed by hand in hot, soapy water and left to air dry. It is safe to use a dishwasher.
  • Users may experience discoloured water or air in their plumbing systems. Residents who completely lose water pressure should turn off the circuit breaker for their hot water heaters to prevent damage to the heating elements.

The City of Moncton is evaluating all available information and is working with the Department of Health. Testing will continue over the next 72 hours to ensure the highest standards of water quality are offered to our customers. 

An advisory will be issued when the boil water order is rescinded.