Public Safety

The City of Moncton collaborates with committees, community groups and outside organizations to ensure Moncton remains a safe place to live, work and play.

506-853-3333

info.communications [at] moncton.ca (info[at]moncton[dot]ca)

655 Main St., Moncton, NB E1C 1E8
 

Investing in community safety

The City of Moncton spends more on public safety than any other item in the municipal budget. The Protective Services budget represents 31 per cent of the total operating budget.

2026 Protective Services budget: $74.1 million 

Includes:

  • Police services: $42.1 million 
  • Fire services: $27.6 million
  • By-law enforcement and licensing: $3.5 million

Community safety officer program

Hired 20 community safety officers who patrol downtown Moncton 24 hours a day, seven days a week and respond to calls for service across the city. The City also moved from contracted services to making community officers full-time City of Moncton employees, which has increased recruitment and retention capacity.

$3 million per year

ENVIRO Team Program

Partnership with Downtown Moncton Centre-ville Inc. to establish a dedicated team to clean up the downtown area. The team removed more than 84,000 kg (186,000 lbs) of waste in 2024.

$400,000 per year

Investing in policing

Added five new officers in 2023, four in 2024, and 17 in 2025 to support frontline services.

$61.7 million – total 2026 policing budget (Moncton, Riverview, and Dieppe), up from $32.1 million in 2020

Fire Services

Continued investment in Fire Services to maintain rapid response and community protection, including 12 positions added in 2026 budget to support firefighting capacity, emergency management coordination, and fire logistics.

Community cleanup

Community remediation, encampment and social issues cleanups.

$500,000+ per year

Encampment Response Protocol

Implemented a formal approach to managing encampments.

Read the protocol

Technology and infrastructure

Invested in surveillance cameras and infrastructure to improve monitoring and deterrence.

Prioritizing community safety

Appointed a general manager of Protective Services and established a dedicated service area to lead and coordinate safety efforts; hired a full-time director of by-law enforcement and community safety. 

Collaborative partnerships

Strengthening ties between the RCMP’s Community Policing unit, the By-Law and Community Safety Department, and YMCA ReConnect Alternative Dispatch (YRAD) to ensure a unified approach to public safety.

A weekly social-service provider meeting brings together City staff, Codiac RCMP, and community partners to coordinate outreach efforts, identify emerging issues, and develop collaborative solutions.

There is also a weekly community safety meeting between By-Law Enforcement and the RCMP’s Community Policing unit to ensure alignment on enforcement priorities, environmental design concerns, and joint operational activities

Peace officer status

Advocating to the provincial government for peace officer designation to enhance enforcement capabilities.

Urban design

Integration of Crime Prevention Through Environmental Design (CPTED) principles into planning streets and public spaces.

For more information on actions taken to address homelessness and social issues, visit our social issues page. 

Codiac RCMP police activity reports

The Codiac Regional Policing Authority publishes monthly reports on police activity. 

View police activity reports

Crime Severity Index

Statistics Canada publishes an annual Crime Severity Index.

The index is a measure of the volume and severity of police-reported crime. Statistics Canada notes it is not intended to be used in isolation to understand crime in a given area and is not a universal indicator of community safety. 

One of the limitations of the Crime Severity Index is in using it to compare communities as each force across the country has its own standards on what is reported. 

The index does help paint a picture of crime in an area over time.

In the Moncton Census Metropolitan Area between 2015 and 2024, the Crime Severity Index:

  • 2016: low of 74.71
  • 2021: high of 112.21
  • Rose three years in a row from 2017 to 2019
  • Dropped the past three years in a row, 2022 to 2024
  • 2024: 93.83 – nearly 11 per cent drop over 2023 
Statistics2015201620172018201920202021202220232024
Crime severity index78.6674.7186.55100.71109.83104.09112.21108.94105.0093.83
Percent change in 
crime severity index		20.31-5.0215.8516.369.06-5.237.80-2.91-3.62-10.64

By-law enforcement officers enforce the City’s by-laws. They respond to calls like:

  • unsightly premises
  • noise complaints
  • animal control issues
  • fire prevention
  • tall grass complaints
  • waste collection issues

In 2025, by-law officers responded to 2,879 calls for service and issued 7,126 parking tickets.

The City of Moncton employs 20 community safety officers who patrol downtown Moncton 24 hours a day, seven days a week, in addition to responding to calls across the city.

They also respond to social issues calls, including addressing:

  • encampments
  • needles
  • shopping carts
  • clean ups

Community safety officers responded to 4,430 calls for service in 2025.

An action plan to address ongoing citizen concerns around security and public safety was developed following town hall meetings held in Moncton’s West End in May 2022.

Updated February 2026

Codiac RCMP

Action itemStatus
1. Increase the presence of police officers within our community neighbourhoods
  • Five  additional officers were added to Codiac RCMP in 2023, four in 2024, and 17 in 2025.
  • A Community Intervention Officer was added to the Community Policing Unit.
2. Improve customer service for 911 calls
  • An assistant manager position was filled with a specific focus on customer service and quality assurance as well as additional on shift supervisor positions to assist with training and quality assurance
3. Develop a resident and business reporting platform for immediate action
4. Implement a Community Policing Office on Main Street
  • Located at 795 Main St.; opened Nov. 24, 2023
5. Increase police presence in schools
  • A school-liaison officer has been assigned to each local high school and affiliated feeder schools.
6. Enforce panhandling by-laws
  • Codiac RCMP has been successfully enforcing NB Motor Vehicle Act (NBMVA) regulations.
  • Offenders found panhandling at street intersections have and continue to be removed and charged.
7. Improve Codiac RCMP reporting on organized crime and drug-related offenses/arrests
  • Codiac RCMP hired a manager of community relations.
  • Codiac RCMP report on drug related offenses every quarter. Data can be found on the CRPA website.
8. Increase participation in the Citizens on Patrol Program
  • Recruitment sessions have occurred over the past year. Program currently has 39 members who are trained and actively patrolling
9. Install signage to promote Citizens on Patrol within city neighbourhoods
  • Signage has been installed and is available through the Citizens on Patrol group.

City of Moncton

Action itemStatus
10. Increase the presence of by-law enforcement officers within our community neighbourhoods
  • By-Law answering calls 24/7 throughout the city.
  • Number of Community Officers responding to citizens’ concerns has been increased to 20.
  • Active patrol of school grounds and parks.
  • Patrols in key areas are being done prior to businesses opening.
  • New telephone number (506-853-3333) and Report an Issue continue to be promoted.
  • Software is being upgraded to improve access to data, key performance indicators (KPIs), and reporting.
  • Further actions are being discussed with stakeholders such as Downtown Moncton Centre-ville Inc. (DMCI), Destination Moncton-Dieppe, and others.
11. Improve communications and education regarding the discarded needle reporting process
  • The Safety Responsibilities promotional piece was sent in all residential and commercial water bills in 2023.
  • Community officers are picking up discarded needles on both public and private property.
  • The City of Moncton has been promoting the new contact information to report discarded needles and safe drop-off locations throughout the city: Report an issue form or 506-853-3333.
12. Address the issue of shopping cart visibility
  • Two  large local businesses implemented a strategy to keep shopping carts on their respective property, thus reducing cart theft.
  • A location to store items, including dedicated resources to coordinate, is being considered as the Province of NB establishes a plan for shelters in the spring of 2023.
  • Downtown retailers have implemented anti-theft devices on carts.
  • Downtown churches have implemented rules for outdoor congregation of individuals, thus reducing the accumulation of shopping carts at these locations.
  • Ensemble has installed a new fence at their Weldon Street location, resulting in a reduction of individuals congregating and shopping carts accumulating at their location.
13. Ensure tent sites are removed within a 24- to-72-hour timeframe
  • Clean-up services are being undertaken by a new contractor provide the service three days per week (up from two days).
  • Support is being provided by Codiac RCMP and municipal by-law officers.
  • New software will help with tracking data related to the removal of tent sites has been implemented.
  • The City of Moncton adopted an Encampment Response Protocol in July 2025.
14. Investigate the potential use of cameras within problem neighbourhoods throughout the city
  • Several cameras are installed around City infrastructure (i.e., parking garage), along Main Street and St. George Street.
  • A policy has been developed around camera use in the municipality.
15. Clean up garbage and debris in the downtown core
  • Downtown Moncton Centre-ville Inc. has implemented a full-time clean-up program for the downtown area. The Enviro Team can be reached at 506-688-7328.
  • Four proper waste receptacles have been installed.
  • The Downtown Moncton Clean-up initiative in partnership with DMCI and Harvest House has been fully funded by Moncton City Council.
16. Ongoing and improved community engagement and reporting
  • The City of Moncton will continue to use Let’s Chat Moncton for community engagement. 
  • Additional information is being shared on the City’s website.
  • By-law, the Moncton Fire Department, and Codiac Regional RCMP provide regular updates to Council at public meetings.
17. Request that CN Rail improve the security along train track corridors
  • The City of Moncton continues to work with Transport Canada, VIA Rail, and CN to ensure safety along the rail corridor.
  • A new CN Police officer started working in late January 2024.

Province of New Brunswick

Action itemStatus
18. Establish mental health protocols related to the court system
  • The Department of Health has created several positions in addictions and mental health services (Horizon Health and Vitalité), as well as primary health care (Salvus Clinic). The positions are part of an in-reach/out-reach service to be provided within the shelters and to the community. Some of these positions have remained empty for some time.
  • A best-practice training framework for in-reach/out-reach health teams has been developed.
  • Vitalité has implemented a team of three health professionals for outreach services.
  • A Mental Health Court has been announced for Moncton and is expected to be in place for March 2026.
19. Establish tougher repercussions for repeat offenders
  • The Department of Justice and Public Safety is amending regulations to add Catalytic Converters and Precious Metals to the list of items that require special records keeping.
  • Discussion and further action to see about implementing daily reporting to authorities (Codiac RCMP) like current very successful City of Moncton Pawn Shop program.
  • Potential changes to Policing Act and other legislation to empower community officers to inspect and issue tickets, etc. No dates or timelines have been confirmed by the Province of New Brunswick to review the proposed changes.
20. Greater accountability for area scrap yards
  • On Nov. 1, 2022, amendments were introduced in the legislative assembly by the Department of Public Safety. There continues to be gaps in the current legislation which have been signaled to the Department in question.
21. Address challenges at community shelters
  • An Emergency Shelter Usage Dashboard has been created by the Province of NB ((External link)).
  • The City of Moncton has an Extreme Weather Response Plan in partnership with various provincial and non-profit stakeholders.
  • The community is awaiting further details from the Province of New Brunswick on the status of shelters.
  • The St. George Street Emergency Shelter – now named Bridge to Home Hub – is now being operated by the John Howard Society as a 24/7 drop-in and emergency shelter Pilot for one year with an opportunity for a two-year extension, should the initiative be successful.
  • Solutions for the complex individual cases are being contemplated.
  • The Department of Social Development has added new rent supplements in Moncton, but after one year of hardly any landlords willing to accept them, non-profits are looking for alternatives to housing.

Task Force on Homelessness and Downtown Security

Action itemStatus
22. Include more community members working within the Task Force on Homelessness and Downtown Security
  • The Task Force has since been dissolved given the Southeast Regional Service Commission’s mandate to oversee these files.

Public Safety Advisory Committee

The Public Safety Advisory Committee support citizens, community groups and governments in creating safe and harmonious communities.

Apply to serve on the Committee

  • Trevor Goodwin
  • Shawn Crossman
  • Patrick Richard
  • Richard Blackstock
  • Tracy Cormier
  • Whitney Benjamin
  • Scott Phipps
  • Tchad Leblanc
  • Jason Bouchard