Waste Collection

Responsibility for recycling has been put back on the companies who are producing the packaging for their products. 

You shouldn’t see any direct changes to how you recycle. 

This change is a result of new provincial regulations that require packaging and paper production companies to take responsibility for the materials they produce. 

Your waste collection schedule, the materials you can recycle, what goes into the blue bag, and the collector have not changed.

For questions about the recycling program, email nb [at] millerwaste.ca (nb[at]millerwaste[dot]ca), call 1-833-644-1163, or visit Circular Materials’ website.

There’s no cost to residents or to the municipality. 

The municipality will see some cost savings with the transfer of responsibility to Circular Materials, a national organization that collects recyclables on behalf of companies that produce goods in recyclable materials.

There are no changes to the types of materials that can be recycled under the new program.

No, the sorting system remains the same.

Yes. If it is separated properly, it will be collected. This hasn’t changed.

To receive a redemption for beverage containers for which a deposit has been paid, visit any centre that is a member of the Eastern Recyclers Association. 

To recycle items like flexible plastics and glass packaging, visit an Eco360 facility listed here.

Only items for which you currently pay a deposit are eligible for a monetary exchange.

Other items, like glass that can’t go into your blue bags, can be brought to these centres to prevent sending them to the landfill. 

Yes! Residents can continue to bring recyclable glass at any time to any of Eco360’s glass recycling depot drop-off locations.

Yes! There have been no changes to collection schedules.

Miller Waste will continue to pick up green and clear bags on one week, and green and blue bags the next.

To check your schedule, go to Residential Services | Eco360. 

Scroll down to a light blue bar that reads “Calendar.” Type in your home address and it will show your collection date. 

For general waste collection information, see the Waste Collection FAQ below.

When in doubt, contact the City of Moncton (506-853-3333) and we’ll direct you.

• For missed collection of both your green and blue bags, call us and we’ll file the service request.
• For questions specifically about the recycling program, we suggest that you contact Miller Waste Customer Service by email or at 1-833-644-1163 or visit www.circularmaterials.ca/moncton.
• If you have a general complaint regarding your waste collection service, please contact us at info [at] moncton.ca (info[at]moncton[dot]ca) or 506-853-3333. 

The only holidays that may impact the waste collection schedule are Christmas and New Year's, and any updates will be communicated through the City’s website and social media channels. 

Please note the regular waste collection schedule remains in effect throughout the Easter holidays.

As we begin rolling-out the new waste collection system, we would appreciate the feedback of residents, especially if waste is not collected. Please contact us by one of the following means to advise us of your comments:

• Sending a message to the City of Moncton / Ville de Moncton on Facebook
• Email info [at] moncton.ca (info[at]moncton[dot]ca)
• Fill out the Report an Issue form
• Call our 24/7 Dispatch line at 506-853.3333.

Yes, waste can be placed in containers. Although not required, we recommend that organic waste (green bag) is placed in a closed container to prevent being opened by animals or weather events.

The containers for waste cannot be taller than 30 inches. Large containers can be used to store waste throughout the week, but can not be used at the curb for collection. This is to reduce risk of injuries to the collectors.

As per the City’s By-Law on Waste Collection, waste will not be collected if it is placed on top of ice or a snowbank or if it is in an area that is not cleared of snow.

In the event that waste collection is postponed or cancelled, the City will post on social media and inform media, who will in turn advise residents of the change(s).

You can report missed pick-ups 24/7 by completing this online form or phoning 506.853.3333.

Moncton uses a three-bag sorting system. You can use Eco360’s online sorting tool to find out which items go in which bag. Eco360 also has a mobile app with the sorting tool and reminders to remind you of your upcoming collection dates.

The City may refuse to accept an item for disposal if it is not sorted, packaged or placed for collection in accordance with By-law P-424 or if it is non-collectable waste.

All waste that hasn’t been collected, along with any container or receptacle, must be put away no later than 7 p.m.

You can report missed pick-ups 24/7 by completing this online form or phoning 506.853.3333.